Privacy policy


3Sixty Luxury Marketing (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy notice explains how we use and protect the personal data you provide to us. It also explains your privacy rights and protections.

We have tried to keep this privacy notice simple without compromising on the information provided to you.

1. Our Contact Details and Role
We are the data controller and processor responsible for your personal data. This means that we alone determine the purposes and means of processing the data, as well as processing that data. If you have any questions or concerns about this privacy notice, please contact the data privacy manager using the details set below:

3Sixty Luxury Ltd

Postal Address:
Belmont House, Suite 2, 23 New Street, Henley-on-Thames, Oxfordshire,
RG9 2BP, United Kingdom

Email Address:

2. The data we collect about you
Personal data is any information relating to an identified or identifiable living individual. Any data that has been rendered anonymous, so that the individual is unidentifiable, is no longer considered personal data. We may collect, use and store the following types of personal data about you:

    • Identity Data including full name
    • Contact Data including email address, postal address, and telephone
    • Professional Data including business name and job title

3. How is your personal data collected?
We use one method to collect your personal data: Directly from you. You may provide us with your personal data either face-to-face, through telephone meetings or by registering your interest in our services through the website.

Our website uses cookies to collect information, includes information about browsing and purchasing behaviour by people who access our website. This includes information about pages viewed, products purchased and the customer journey around our websites. This information is only processed in a way that does not identify anyone. We do not make and do not allow Google to make any attempt to find out identities of those visiting our website. We never receive personal data through third parties or publicly available sources.

4. How is that data used?
We will only use your personal data when the law allows us to, and solely for the following purposes:

  • To directly contact you regarding business relations/matters
  • To send information pertinent and of interest to your business
  • To share newsletters, updates and current offers

Mailing Lists
As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’re interested in and to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied.

We use our CRM provider Gold-Vision to store and deliver our newsletters, please see their privacy notice;

5. Data security
The personal data that we collect about you is protected by Gold-Vision, who has put in place appropriate security measures to prevent that data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Gold-Vision has limited access, in order to manage and secure the platform, but they cannot use your personal data for their own purposes. Please see their privacy notice;

Disclosures of your personal data
We never rent, trade or share any type of personal data with other organisations and businesses.

6. Data retention
How long will you use my personal data for? We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. The information that we collected for the purpose of processing will be kept for a period of 10 years following the date of collection. You can ask us to delete your data at any time, please see ‘Your Legal Rights below’.

7. Your legal rights and access to your personal data
Under certain circumstances, you have Data Subject Rights under data protection laws in relation to your personal data. You can find further information from the Information Commissioners website at
You have the right to:

  • Request access to you personal data.
  • Request correction of the personal data we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data where we are relying on a legitimate interest* (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.
  • Request restriction of processing of your personal data.
  • Request the transfer of your personal data to a third party.
  • Withdraw consent at any time where we are relying on consent to
    process your personal data.

* Legitimate Interest(s) means the interest of conducting and managing our business to enable us to give you good services/products and a good and secure experience.

You will not have to pay a fee to access your personal information, or to exercise any other right. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

To request access or exercise any other right, please email

We try to respond to all legitimate requests within one month.